How can we help you?
FAQs for Help & Settings
How can I create an account?
To register, simply use your mobile number or email. After verification, your account will be activated. You can post ads and communicate with other users through the platform.
How do I log into my account?
Enter your mobile number or email and password. If two-step verification is enabled, also enter the code sent to you. Otherwise, you can easily log in with your credentials.
What should I do if I forget my password?
Click on 'Forgot Password' and define a new password. After logging in, you can change your password to keep your account secure.
How do I manage my profile and personal information?
You can edit your name, profile picture, and contact information in the profile section. This information helps other users get to know you better.
How can I post my ad?
Click on 'Post Ad,' enter a title and description, and add images. Then your ad will be published on Azpag.
How do I edit or delete my ad?
Click on your name or account, then find the three-dot menu on your posted ads. From here, you can edit or delete your ads anytime.
How can I promote or highlight my ad?
To attract more attention, you can highlight your ad by adding clear images of your product from different angles or providing a detailed description.
What are the restrictions and rules for posting an ad?
Please avoid posting prohibited items or inappropriate content. Following the rules ensures your ad is published faster and is never removed.
How can I report fraud?
If you encounter a user attempting to deceive or commit fraud, you can report their ad or account for review by the Azpag team.
How can I report harassment or inappropriate advertisements?
Report any harassing messages or illegal advertisements using the 'Report Violation' option.
What happens after I report a violation?
The Azpag support team will review the reports and take appropriate actions, such as removing the ad or blocking the offending user's account.
Which payment methods are secure on Azpag?
For safe buying and selling, always consider security measures during transactions. Choose safe locations and times for the trade. Avoid isolated or public areas whenever possible.
What if I want to return a purchased item?
Transactions on Azpag are conducted in person. If you are unsure about the quality of an item, you can agree on return or cancellation conditions with the seller before purchasing.
What if the seller does not respond after the transaction?
If any issues arise after payment and delivery, you can report the relevant ad to the Azpag team through the 'Report Violation' option for review.
How can I prevent fraud during a transaction?
Before paying, carefully inspect the item to ensure it matches the description in the ad. Never pay before receiving the item, and always keep a receipt or proof of the transaction.